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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Hurricane Prep Week Day 4

5/13/2021 (Permalink)

Hurricane Prep Week Day 4 Hurricane Prep Week Day 4

Being prepared for a disaster such as a hurricane can make all the difference in safety as well as damages. Each day this week we will be posting tips that can help you be prepared for a hurricane or any other major event. There is always comfort in having peace of mind knowing that you are ready. 

Day 4 of Hurricane Prep Week is about having an evacuation plan. You should plan your route and have an alternate route in case the first one is not accessible.  You may have to evacuate quickly, so you should practice with your household and your pets. You should also remember that you may not have to drive hundreds of miles to evacuate, only far enough away from the evacuation area. 

Hurricane Prep Week Day 3

5/12/2021 (Permalink)

Hurricane Prep Week Day 3 Hurricane Prep Week Day 3

Day 3 of Hurricane Prep Week.

Being prepared for a disaster such as a hurricane can make all the difference in safety as well as damages. Each day this week we will be posting tips that can help you be prepared for a hurricane or any other major event. There is always comfort in having peace of mind knowing that you are ready. 

Day 3 of Hurricane Prep Week is about reviewing your insurance. Look at your policies ahead of time to see what's covered and if flood insurance is available to you since it's the leading cause of damage from tropical systems. The best time to prepare for a hurricane is before hurricane season begins on June 1. It is vital to understand your home's vulnerability to storm surge, flooding, and wind. For more insurance tips visit https://www.weather.gov/safety/hurricane-plan

Drying out your Pewaukee and Sussex Commercial Property

5/12/2021 (Permalink)

Specialty drying equipment used at commercial property Specialty drying equipment used at commercial property

At some point every commercial property has not had a water damage whether it is a busted pipe, a toilet overflowing, etc.  Once you get the main source of water shut off, you have to have experts come and dry the affected area and fast! 

You are definitely going to want professionals to handle this type of job. SERVPRO of Pewaukee & Sussex has the staff, equipment and knowledge you need to help solve your problem and fast. Drying out your commercial property and the contents within and doing so quickly is essential. 

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

If you have had a water damage at your commercial property, give SERVPRO of Pewaukee & Sussex a call today at 262.696.6336. We have a highly trained staff that are ready to go 24/7/365!

We Dan Dry Out Your Commercial Sussex Property

5/11/2021 (Permalink)

Intricate Drying System Intricate Drying System

We Can Dry It

A sprinkler head in a local gym had busted due to cold weather in Sussex, Wisconsin. Due to the nature of the water damage and the facility that it occurred in, intricate specialty drying was set up and used in order to dry the affected materials in a timely manner to minimize any additional disruption to business. The photo shows the tubing drying system SERVPRO of Pewaukee and Sussex used to dry the affected areas under & around a custom-built raised floor. It doesn't matter what it is that needs to be dried, SERVPRO of Pewaukee and Sussex can dry it. In this case, drying was much more cost effective and saved them time as well as money versus having to replace the affected materials.

If you have a water damage at your commercial or residential property, give SERVPRO of Pewaukee and Sussex a call today at 262.696.6336.

Hurricane Prep Week Day 2

5/11/2021 (Permalink)

Hurricane Prep Week Day 2 Hurricane Prep Week Day 2

Being prepared for a disaster such as a hurricane can make all the difference in safety as well as damages. Each day this week we will be posting tips that can help you be prepared for a hurricane or any other major event. There is always comfort in having peace of mind knowing that you are ready.
Day 2 of Hurricane Prep Week is about having an emergency kit ready at work, in your car, and at home. This could include a backpack, water, non-perishable food, a blanket, etc. The best place to store the kit is somewhere that you will go to take shelter. Having all your materials in one place and storing them in your shelter location means that you don’t have to worry about getting prepared when a warning is issued. You’re already prepared and can just focus on getting yourself to your shelter. To learn more about what to put in your kit visit https://www.weather.gov/owlie/emergencysupplieskit

Sump Pump Failures in Waukesha County

5/10/2021 (Permalink)

Sump pump located in homeowner's basement Sump pump located in homeowner's basement

Sump Pump Basics

A sump pump is a pump used to remove water that has accumulated in a water-collecting sump basin, commonly found in the basements of homes. The water may enter via the perimeter drains of a basement waterproofing system, funneling into the basin or because of rain or natural ground water, if the basement is below the water table level.

Sump pumps are used where basement flooding happens regularly and to solve dampness where the water table is above the foundation of a home. Sump pumps send water away from a house to any place where it is no longer problematic, such as a municipal storm drain or a dry well. 

Why do Sump Pumps fail?

  • Sump Pump is having to constantly run
  • You have an overworked Sump Pump
  • Sump Pump loses power
  • Clogged Sump Pump
  • Clogged discharge lines
  • Your Sump Pump is Defective
  • It was installed incorrectly 
  • Lack of Maintenance 

What happens if my Sump Pump fails and causes damage?

If you your sump pump does fail and floods your basement causing water damage, then give us a call! SERVPRO of Pewaukee & Sussex is available 24 hours a day for water emergencies, large or small. 262.696.6336.

Hurricane Prep Week

5/10/2021 (Permalink)

Hurricane Prep Week Hurricane Prep Week

Being prepared for a disaster such as a hurricane can make all the difference in safety as well as damages. Each day this week we will be posting tips that can help you be prepared for a hurricane or any other major event. There is always comfort in having peace of mind knowing that you are ready.


First things First:

Start by creating an emergency ready plan for your family that includes emergency meeting places in your home, neighborhood and outside your neighborhood. You should make copies of your Family Emergency Ready Plan for each member of the household to carry in his or her wallet, backpack or purse. You should also post a copy in a central place at home.
You can create your own emergency ready plan at https://www.ready.gov/sites/default/files/2021-04/family-emergency-communication-plan.pdf

Flood basements in the Pewaukee and Waukesha Area

5/7/2021 (Permalink)

This Pewaukee's basement flooded due to heavy rains This Pewaukee's basement flooded due to heavy rains

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Pewaukee or Sussex basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 262.696.6336.

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Pewaukee & Sussex and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 262.696.6336

Mold Remediation in the Pewaukee Area

5/2/2021 (Permalink)

Mold present in attic Mold present in attic

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level.This is why you should call SERVPRO of Pewaukee & Sussex. 

Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 262.696.6336

Water Damage Statistics

5/2/2021 (Permalink)

Example of Water Damage Example of Water Damage

Water problems are a nightmare for homeowners, especially when those problems then lead to significant flooding. Flooding, plumbing leaks, and water damage can happen at any time. Due to this, your valuables, textiles, and furnishings can be be damaged. Basements and lower levels of a home  are especially susceptible to this type of damage.

Numerical Water Damage Statistics 

98% of basements in the US will experience some type of water damage during their lifespans.

37% of US homeowners have suffered loses from water damage 

14,000 Americans have some type of water damage emergency at home or work EACH DAY. 

2.5 Billion is the annual cost to insurance companies from water damage and mold in the US. 

6,965 is the average cost of a residential water damage insurance claim

Have a Water Damage?

As water damage specialists, we have the experience, expertise, and training to help get your property dried quickly and thoroughly.

Call SERVPRO of Pewaukee & Sussex at 262.696.6336.

Volunteer Week 2020

4/20/2021 (Permalink)

Cleaning Fire Truck One of our crew applying disinfectant to a firetruck

Coming Together


We love Volunteer week.  It is all about showing appreciation for volunteerism. Given the uncertain times we are currently facing, volunteering could not be more important to our community. It's such a sight to behold seeing how all of America has come together.

Here at SERVPRO of Pewaukee & Sussex, we really wanted to volunteer last year by giving back to some of our local first responders. The country is so grateful for everything they are doing and have been doing during the Covid-19 Pandemic. We got the opportunity to do this by being able to disinfect three of our local fire stations, a police station and their emergency vehicles. What better way to show your appreciation by helping to keep them safe.

We are proud to be able to give back to those who give most! Thanks for all you do Pewaukee & Sussex first responders!

SERVPRO of Pewaukee & Sussex is always #HeretoHelp

Water Damaged Home in Hartland, Wisconsin

1/29/2021 (Permalink)

Drying Chamber for Wood Paneling Drying Chamber for Wood Paneling

As you can see in the photo, a property had flooded due to a recent storm event. SERVPRO of Pewaukee and Sussex set up a drying chamber around the wood paneling and the drywall that was behind it.  When you need to isolate a certain area for drying treatment, then this is where drying chambers come into play. They allow you to manipulate the humidity, airflow, and temperature. The affected area becomes limited to external, environmental factors due to the polyethylene barrier that surrounds it. By reducing the volume of the drying area by creating your chamber, it can speed up drying time as well as save you from pulling out additional materials if not needed. 

If your property has suffered a water damage, give SERVPRO of Pewaukee and Sussex a call today at 262.696.6336. 

Decent Snowfall Expected in Waukesha County

1/25/2021 (Permalink)

Snow Falling Snow Falling

Waukesha county and south eastern Wisconsin is expected to get a decent accumulation of snow. The winter weather advisory will go into effect at 6 PM on Monday, January 25. The snow will start to accumulate from early Monday evening and continue until Tuesday evening. Expected snowfall is anywhere from three to six inches. This snowfall could impact travel- making it difficult. Patchy blowing snow could significantly reduce visibility. The hazardous conditions could impact the morning or evening commute so drive with precaution. The latest road conditions for the state you are calling from can be obtained by calling 511.  If you do succumb to nasty weather conditions, just remember to pull over, put your hazards on, call for help and stay in your car until help arrives. 

Understanding Mold Growth Due to a Water Damage

1/20/2021 (Permalink)

Mold Proliferation Mold Proliferation

Understanding Molds

Molds are everywhere in our environment and are a vital part of the ecological system. Molds have existed a long time. Mold is a fungus, a multicellular plant-like organism, that does not produce chlorophyll as plants do.

The life of a typical mold begins as a tiny spore. The spore functions like a seed, but is smaller and simpler. Molds have a spore mass much smaller than the size of a pinhead, but this tiny structure contains thousands of spores. When something causes the spore mass to break, thousands of mold spores are set free. Airflow carries the spores off, and they remain airborne until gravity finally causes them to settle.

Eventually, the airborne spores land and settle on a surface. Spores may or may not germinate immediately, since they are built for survival. The spores may lie dormant, waiting for the right conditions for growth. Those conditions include food, temperature, and moisture.

Molds can germinate where these conditions are present. How fast growth occurs depends on the combination of conditions. Spores can germinate after only 12 hours in some conditions and some grow in 24 to 48 hours. Houses offer an ample food supply—drywall, wood, insulation, paper. When these materials become damp or wet, settled spores can become growing molds.

Growth Begins with Hyphae- Moisture causes spores to swell and begin to grow by sending out a network of structures. These networking growths are called hyphae. Many types of molds grow and expand through three kinds of hyphae:

  1. Root-like hyphae grow like roots beneath the surface of the material on which the spores settled.
  2. Surface hyphae-spread out across the surface of a material. 
  3. Upright hyphae- grow upright and have a spore mass on top. Eventually the spore mass breaks sending out more spores, and the life cycle starts over. Molds are designed to survive and multiply!

 If your property undergoes a water damage and the water isn't remediated quickly, you can seriously inhibit mold growth. 

If your property has had a water damage and you suspect mold growth, for a free inspection don't hesitate to call SERVPRO of Pewaukee and Sussex. 262.696.6336.

*Source: Understanding Mold In The Property Restoration Industry 

Preparing for a Winter Storm Event

1/15/2021 (Permalink)

Snow and Ice Snow and Ice formed on trees

Living in Pewaukee, Wisconsin you and your family have to be prepared for the wild weather that we experience- especially in our winter months! Winter storms including blizzards can bring extreme cold, freezing rain, snow, ice and high winds.

Things to consider:

  • Check your tires and check tire pressure.
  • Get a vehicle winter maintenance check-up. 
  • Keep your fuel tank full. 
  • Program your radio for traffic reports and emergency messages.
  • Keep a basic winter survival kit in your vehicle: flashlight, batteries, phone charging bank, blanket, snacks, water, gloves, boots, first-aid kit.
  • Load your car with winter travel gear: tire chains, ice scraper/snowbrush, jumper cables, road flares.

If you do end up stranded be sure to engage your flashers, call for help and wait in your car until the help arrives. 

*Source: wsdot.com

What is a Biohazard Cleanup?

1/14/2021 (Permalink)

Biohazard Biohazard

Biohazard cleanup, put simply, is  the cleaning, sanitation, and deodorizing of areas where a traumatic events such as an accident, injury or death has occurred. Usually this means dealing with blood, human or animal remains, chemical spills, and more. This also includes cleaning up after a crime scene, since it is up to the property owner to find biohazard cleaning services. Keep in mind that a professional cleanup team can only begin after the police have gathered enough evidence related to the incident.

Does Biohazard Cleanup Require Certification?

There is no “Biohazard Technician” certification, however, OSHA does require technicians to properly wear personal protective equipment (PPE) when dealing with bloodborne pathogens. PPE helps ensure the safety of our workers. This equipment helps prevent hazardous material from contacting the body through the skin, eyes, mouth, nose or any other area. Although PPE varies from job to job, it should always include gloves, a hazardous material body-suit, and a respirator.

Our Biohazard Cleanup Process

  • First, our remediation crew identifies the affected areas and determines the scope of the work. Once the plan is agreed upon, the remediation begins as quickly as possible.
  • Technicians always put the focus on both their safety and that of other individuals at the cleanup site.
  • Next, they remove all potentially infectious materials from the site.
  • Hazardous medical waste, such as: bodily fluids, or items that contain potential health hazards, are handled following OSHA regulations. We then send them to a licensed Medical Incinerator. 
  • We remove porous materials like fabric and carpeting following both industry and state regulations.
  • Non-hazardous materials are decontaminated if they are salvageable.
  • After the cleanup and sanitization, we thoroughly deodorize the affected areas.
  • Removing contaminated materials, then cleaning and sanitizing is usually enough to control odors.However, in rare cases, the crew will use hydroxyls or ozone to ensure the odor is eliminated.

Industry Leading Professional Products

1/13/2021 (Permalink)

Professional Products Professional Products

We use only the Industry Leading Professional Products to ensure that the services we are providing are second to none. Why does this matter? 

Health Concerns

Human health may be threatened when microbes amplify and grow in indoor environments. When water is present in an environment due to a water damage incident, microbes will grow given enough time and the proper conditions. If a Category 1 sanitary water situation is unmitigated for two to three days, microbes will likely amplify, increasing contamination of the structure and turning the Category 1 situation into a Category 2 or 3 situation. Building owners, occupants, and insurers should act quickly to prevent microbial contamination from becoming worse with passing time. When contamination exists, professional water damage restoration products may be helpful in returning the loss environment to a preloss condition. 

If your property has suffered a water damage, don't delay in contacting.

Call SERVPRO of Pewaukee and Sussex at 262.696.6336

5 Tips to Stop Frozen Pipes

1/13/2021 (Permalink)

Frozen Pipes Frozen Pipes

The cold weather is about to begin and it is not all fun and games as our kids like us to believe.Your houseful of pipes are definitely not looking forward to the winter season.  SERVPRO of Pewaukee & Sussex have handled a countless number of broken and busted pipes from the freezing weather every year. Trust us, you are not alone, every year, over 250,000 properties suffer water damage from frozen pipes that burst (Federal Emergency Management Association). SERVPRO of Pewaukee & Sussex are sharing these tips to prevent frozen pipes that may lead to water damage.

Preventing Pipes from Freezing in Wisconsin (Easier Than You Think):

  1. Take a peak in the attic and basement especially near exterior walls and see if the pipes are insulated.
  2. Wrap uninsulated pipes with pipe insulation, you can pick this up at every hardware store
  3. If your Attic and Basement are poorly insulated, take a gander to the hardware store and get some insulation to keep the inside of your house a bit warmer. This tip also saves you money on your energy bill.
  4. Every few days turn on those faucets, even if you do not use them just to keep the water moving through the pipes
  5. Probably one of the big culprits is the outside hose. Make sure to turn off the water to the outside as this will always be the most likely to freeze.

Check your Smoke Detector

1/13/2021 (Permalink)

Importance of checking smoke detector Importance of checking smoke detector

Everyone hears how important a working smoke detector is, but few take the time to make sure theirs is working properly. Me personally I grew up a firefighter's granddaughter and a firefighter's sister so you bet we had our smoke alarms regularly checked and we even had fire drills in our house so we know where to go and meet if something unfortunate did occur. 

You like the majority of people out there who take this small white circle on their ceiling for granted, but it has saved countless numbers of lives. I remember when I was a tween and eating breakfast one morning that I smelled something funny coming from the basement and as I turned the corner I saw a huge amount of smoke. Simultaneously as I saw this smoke our smoke detector went off and we all went outside. Luckily for us, the fire was contained inside our heater. Since this day I have never taken for granted this small circle on my ceiling, as I will always remember the fright I felt as I saw the smoke and how this beeping perhaps saved our family.

Fire Damage Cleanability

1/12/2021 (Permalink)

Fire with Soot Fire with Soot

Factors Affecting Cleanability in a Fire Damage 

Fire damages create many different cleaning challenges. A burning building is actually many complicated reactions between various elements, including the following:

  • the type of material burning
  • the amount of heat, oxygen and moisture content
  • air flow patterns in the building
  • types of smoke residues present 
  • the types of surfaces impacted by smoke and heat

Depending on how these elements interact as a fire progresses, fire damages can present extremely different cleaning and restoration situations depending on how these elements interact as the fire progresses. Here are factors you should consider to determine how difficult it will be to remove smoke residues. 

  • Type of surface
  • Age of surface
  • Amount of heat
  • Amount of moisture 
  • Type of material burned 
  • Air pressure 
  • Impingement
  • Temperature change

This information is important to SERVPRO of Pewaukee and Sussex in order to determine appropriate cleaning methods in a variety of situations and helps us to improve their inspection, scoping, pretesting, and restorability evaluation on fire projects. 

If your property has a fire damage, call SERVPRO of Pewaukee and Sussex. 262.696.6336.

Remediation Procedures for Contaminated Water

1/12/2021 (Permalink)

Wet flooring Wet flooring

Whenever your property has a water damage, it can be a little overwhelming. It can be good to have a better understanding of what exactly is going on and why they are happening. The list below will hopefully give you a better understanding of how work on a water damage will progress. A water damage will potentially involve the following remediation activities:

  • Ensure Protection of Occupants and Workers
  • Establish Engineering Controls 
  • Extract water and remove bulk material
  • Provide humidity control
  • Demo unsalvageable materials 
  • Demo to expose hidden materials 
  • Clean and decontaminate salvageable materials 
  • Dispose of waste 
  • Decontaminate Equipment and Workers
  • Remediation Verification 
  • Protect Contents
  • Extract excess water 
  • Provide humidity control
  • Demo to accelerate drying or removal of damaged materials 
  • Deodorize
  • Complete Final Extraction
  • Establish Drying Zones 
  • Position Drying Equipment 

If your property has experienced a water damage, please call SERVPRO of Pewaukee and Sussex today at 262.696.6336.

We are always Here to Help. 

Thermal Imaging Cameras

12/1/2020 (Permalink)

Thermal Imaging Camera Thermal Imaging Camera

Thermal imaging cameras (also called infrared cameras) are utilized for inspecting and monitoring moisture in building materials. At the beginning of a water project, they provide a fast evaluation of the extent of moisture. They can show how water traveled throughout a structure, and many times they can indicate moisture that otherwise may have never been discovered. At the end of the project, they provide excellent documentation or proof that drying was successfully completed. Technically, thermal cameras do not display moisture images, but rather infrared images.

1. Thermography does not detect moisture. The infrared camera does not detect moisture, but does detect temperature differences on the surface of a material. The camera’s display shows all of the variations in temperatures across a surface as different colors in the display. In the situation where moisture in a material causes a temperature difference on the surface of the material, the infrared camera will display the wet surface areas in a distinct color from the dry surface areas.

2. Thermography does not see behind or inside materials. The infrared camera also does not display anything that is inside a wall, in the middle of a material, or beneath a surface. The camera shows infrared images, and infrared images are not X-ray images. The camera only shows what is happening with heat on a surface. Of course, what happens on a surface may suggest what is happening inside or underneath. Some of the temperature differences on the surface may possibly result from moisture behind, under, or inside a material.

If you have a water damage at your property, call SERVPRO of Pewaukee & Sussex at 262.696.6336.

Cleaning Hacks

12/1/2020 (Permalink)

Cleaning Supplies cleaning supplies

Cleaning does not have always have to be a chore. Actually it can be incredibly fun and enjoyable with these cleaning hacks.

Re-Use Those Old Toilet Paper Rolls

Don’t throw away those empty cardboard toilet paper rolls. These can be used a reliable vacuum ‘accessory’. Just tape on the empty roll to the end. Now you have a DIY hack that can help you get dust off of the tops of blinds, around picture frames and up into the light fixtures of your ceiling fans.

These empty rolls also work wonders when you are getting down spider webs. Instead of trying to clean the webs from the end of your hose, simply tear off the empty roll.

Use Vinegar

The common household vinegar is an incredible all-purpose cleaner. Don’t believe us? Grab yourself a spray bottle and spray some vinegar on some limescale and watch it wash right away. Of course it should be said the white normal table vinegar is best to clean not any of the others.

Don’t Forget the Dishwasher

Your dishwasher takes away a lot of the hassle of washing dishes by hand away. However, a lot of people neglect this beautiful machine. Cleaning your dishwasher doesn’t sound like a hack but you would be amazed how much cleaner your dishes will come out.

The easiest way to clean your dishwasher is put a ready made dishwasher cleaner inside, but if you want something a little more DIY try some baking soda inside and run as normal.

Man the Sink Stinks

Do you ever walk by the sink or maybe bathtub and wonder why it stinks? Well this is much more common than you would think. Bacteria loves wet areas and all the organic material is a non-stop buffet for them. The best thing to do is pour some vinegar down the drain. Another more organic way would be use those leftover lemon peels. Place a few down the drain and turn the garbage disposal on. Your sink will be smelling like fresh lemons.

Dish Soap Hacks

12/1/2020 (Permalink)

Hands and Soap Hands and Soap

Trust us when we say we have plenty of experience cleaning and using soaps, but did you know you can use dish soap for more than washing dishes?

Kill Fruit Flies

Do you have a fruit fly problem? Well, I think we all do it from time to time. The simplest solution we have found is to fill a jar or bowl ¼ full of apple cider vinegar or old wine. Next, pour a bit of dish soap, maybe a spoonful or so in. Wrap the top with a bit of cling wrap and poke holes through it with a toothpick. The flies are attracted to the sweet smell of vinegar or wine, but the soap coats them and they cannot get back out.

Get Out Wine Stains

Everyone has a secret red wine stain remover. We have found that the best household cures are salt or dish soap. Yup, the simple dish soap with some cold water and get scrubbing. The stain comes out rather well as long as you get to it fast. As for the salt, you can pour salt directly over the stain and the salt will soak up all the excess wine. Afterward, there is a surprisingly small stain.

Keeping Weeds at Bay

There are few things worse than weeds creeping around your perfect garden. Well, a bottle of dish soap mixed with water can take care of a lot of common weeds. It is by no way as effective as a normal weed killer, but it also doesn’t have all the harmful chemicals.

Oil Stains

Like before with the wine, soap does wonders on oil stains. Think about what the dish soaps advertise, “Effective against grease and grime.” Well, grease is oil, so take some dish soap on those oil stains and watch them disappear.

Bubbles

Well, not everything should be serious. Grab some dish soap, water, and your kids and have fun in the backyard blowing some bubbles in the summer sun.

Christmas Fire Hazards

11/30/2020 (Permalink)

Cozy near a fire Cozy near a fire

Yup, it is almost that time of year and we all cannot wait. Spending time with the family around a nice warm fire with a glass of eggnog. The holidays are a beautiful time of year, but they can also be one of the most dangerous. All the cooking, candles, and Christmas lights can all cause quite a bit of damage if misused. So here are few ways to limit a chance of fire this Christmas season.

Cooking

When cooking your wonderful meal please double check to see if something is already in the oven before turning it on. This may sound like common sense but every year we see this as a common cause of kitchen fires.

Another common fire hazard while cooking is simply leaving to do something else. We all know time is crunched on Christmas, but leaving a stove with 4 pots and a full oven on while getting ready may not be the best idea.

Decorations

We (me especially) love the smell of Christmas candles. I normally have a few lit any chance I can. However one must make sure that they are not near curtains. Candles can cause a very large fire rather quickly and curtains tend to be the main culprit, at least in my experience.

Christmas lights are beautiful and thanks to LED technology they burn much less hot. Yay for technology, but they can still be a fire hazard if misused. Please always read the directions to see how many strands you can plug-in together safely.

Best Vacuuming Hacks

11/30/2020 (Permalink)

Re-Use Those Old Toilet Paper Rolls

Don’t throw away those empty cardboard toilet paper rolls. These can be used as a reliable vacuum ‘accessory’. Just tape on the empty roll to the end. Now you have a DIY hack that can help you get the dust off of the tops of blinds, around picture frames and up into the light fixtures of your ceiling fans.

These empty rolls also work wonders when you are getting down spider webs. Instead of trying to clean the webs from the end of your hose, simply tear off the empty roll.

Use Panty-Hose

Yup, you read that right! Sometimes we lose small earrings or jewelry in hard to reach places. Stick the panty-hose over the end of the vacuum tube and start sucking. The panty-hose will trap any small objects so they don’t fly into the vacuum chamber.

Add Some Smell

This one is genius. Grab yourself some laundry scent pellets, car scent tree, or even a stick of cinnamon. Place them in the vacuum filter and every time your vacuum your house will smell fresh and clean.

Clever Vinegar Uses

11/30/2020 (Permalink)

Vinegar Vinegar

Yup the household white table vinegar is one of the best household cleaners in your kitchen. Here are 5 uses for that vinegar other than for food.

Cleaning Shower Heads

Showerheads are notoriously hard to clean and some houses have to be cleaned often due to hard water. Well, the easiest is taking the shower head off and dunk it in a bath of vinegar for 30 minutes. After that timer goes off you will have a like-new shower head.

Mirrors

Washing a mirror with water always leaves streaks. That is why we always grab that blue bottle of window wash. Well, next time try a bit of vinegar instead. It will leave a streak-free clean mirror without problem

Toilet

Yup that piece of bathroom furniture that may get the most use. I know when I pour chemicals into the toilet that they go directly into the lake eventually, so I tried a bit of vinegar instead. I was amazed at the results.

Washing Machine

Cleaning your washing machine more often will lead to cleaner and better-smelling clothes. The easiest way is pour some vinegar in the wash soap area, and turn the machine on the hottest setting. This will do wonders for your machine.

Suede

Take a stiff brush and buff the discolored area. Then, take a dry cloth and pat the area with distilled cleaning vinegar. Don’t mix with water; use straight vinegar! You may have to scrub hard to get rid of older stains.

Commercial Containment in Pewaukee, Wisconsin

11/24/2020 (Permalink)

Containment Containment

Building containments is a crucial part of our restoration, remediation, and abatements projects. We often create containments to create control.

  • Control over the drying time, especially in reducing it. 
  • Control over the air quality if mold or other pathogens are present.
  • Control demolition dust and particles and prevent their spread throughout the property.

They are constructed from poly-sheeting, professional tape, and zippers. All material is CDC approved and highly durable. 

Having containment present- if needed- is a critical step in drying your water damage or keeping you and the persons at the property safe!

If you have a water damage or suspect mold in your home, give SERVPRO of Pewaukee & Sussex a call today at 262.696.6336. 

Estimates are always free and we are always here to help!

Thanksgiving Safety Tips

11/24/2020 (Permalink)

Turkey Thanksgiving Turkey

For most, the kitchen is the heart of the home, especially during the holidays. From testing family recipes to decorating cakes and cookies, everyone enjoys being part of the preparations.

So keeping fire safety top of mind in the kitchen during this joyous but hectic time is important, especially when there’s a lot of activity and people at home. As you start preparing your holiday schedule and organizing that large family feast, remember, by following a few simple safety tips you can enjoy time with your loved ones and keep yourself and your family safer from fire.

Top 10 safety tips
  • Stay in the kitchen when you are cooking on the stove top so you can keep an eye on the food.
  • Stay in the home when cooking your turkey, and check on it frequently.
  • Keep children away from the stove. The stove will be hot and kids should stay three feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

*Source: nfpa.org

Carpet Cleaning

11/24/2020 (Permalink)

We have some customers who are religious about cleaning their carpets every year, but is there a sign of when to get your carpets cleaned? Well, we think so!

The most obvious sign of needing a professional clean is when you have stains. Stubborn stains are just that, stubborn, and sometimes they need professional attention.

A second sign is when looking at your carpet and think to yourself “It used to look better.” Well, it probably did and with a quick professional clean it can look new again.

The third sign is when your room smells a little “off.” This smell is often coming from the carpet and a good steam cleaning can freshen up the room in no time. While we are at it we can even embed a fresh scent into the carpet for extra freshness.

The last common sign is when you realize the vacuum cleaner just isn’t cutting it anymore. Hey, we have all been there. Dragging the vacuum over the carpet and seeing no difference.

Curious about carpet cleaning, give us a call for a free quote!

Commercial Carpet Clean

11/24/2020 (Permalink)

Before and after carpet clean Before and after of a carpet clean

Why should your business have its carpeting cleaned often and professionally? 

Carpeting and rugs are well known for hiding mold, dust, particle pollution and dirt. All of which can be terrible for your health! Cleaning the carpet will promote better indoor air quality, and will leave your carpeting or rugs clean and fresh. 

Having the carpets professionally cleaned will improve the overall aesthetic of the property and maintain its appearance. Having dirty and not well- maintained carpeting can really give off a bad vibe and make the overall look of the property seem dirty. You want your business to give the best impression possible. 

Regular cleaning of carpeting will also ensure that you are taking care of your initial investment. Proper care for carpeting will ensure that they stay fresh, clean and will look amazing throughout their lifetime. 

If your business or home needs a carpet clean, give SERVPRO of Pewaukee & Sussex a call today at 262.696.6336! 

Safe Practices for Deep Frying Turkey

11/11/2020 (Permalink)

Deep Frying a Turkey Deep Frying a Turkey

With Thanksgiving just around the corner, we would like to remind everyone to stay safe when it comes to their cooking! Whether you decide to bake the turkey or fry it, we hope that you will be mindful and do it safely. 

Frying a turkey is a bit more challenging, especially if you have never done it. Thousands of fires as well as many deaths and injuries happen each year due to turkey fryer fires. Before you set up your turkey fryer this Thanksgiving, remember these safety tips.

  1. Stay Away from The House – Set up the turkey fryer more than 10 feet away from your home and keep children and pets away. Never leave it unattended.

  2. Find Flat Ground – The oil must be even and steady at all times to ensure safety. Place the fryer on a flat, level surface and carefully gauge the amount of oil needed.

  3. Use a Thawed and Dry Turkey – Make sure your Thanksgiving turkey is completely thawed and dry. Extra water will cause the oil to bubble furiously and spill over. If oil spills from the fryer onto the burner, it can cause a fire.

  4. Monitor the Temp – Use caution when touching the turkey fryer. The lid and handle can become very hot and could cause burns. Also be sure to keep track of the oil's temperature as many fryers do not have their own thermostats.

  5. Be Prepared – Have a fire extinguisher (multipurpose, dry-powder) ready at all times in the event that the oil ignites.

*Source: pbs.org

Making a Plan/Kit For You & Your Pets for an Emergency

6/29/2020 (Permalink)

Examples of kit items Examples of kit items

Being prepared for an emergency event is a very responsible task you can do for you, your family, and your pets. 

Make a Plan

Put a plan together by discussing the questions below with your family, friends or household to start your emergency plan.

  1. How will I receive emergency alerts and warnings?
  2. What is my shelter plan?
  3. What is my evacuation route?
  4. What is my family/household communication plan?
  5. Do I need to update my emergency preparedness kit?

Remember, during a disaster what’s good for you is good for your pet, so get them ready today.

If you leave your pets behind, they may be lost, injured or worse. Never leave a pet chained outdoors. 

Remember, during a disaster what’s good for you is good for your pet, so get them ready today.

If you leave your pets behind, they may be lost, injured or worse. Never leave a pet chained outdoors. Plan options include:

  • Create a buddy system in case you’re not home. Ask a trusted neighbor to check on your animals.
  • Identify shelters. For public health reasons, many emergency shelters cannot accept pets.
    • Find pet friendly hotels along your evacuation route and keep a list in your pet’s emergency kit.
    • Locate boarding facilities or animal hospitals near your evacuation shelter.
    • Consider an out-of-town friend or relative.
  • Locate a veterinarian or animal hospital in the area where you may be seeking temporary shelter in case your pet needs medical care. Add the contact information to your emergency kit.
  • Have your pet microchipped and make sure that you not only keep your address and phone number up-to-date, but that you also include contact info for an emergency contact outside of your immediate area.
  • Call your local emergency management office, animal shelter or animal control office to get advice and information.
  • If you are unable to return to your home right away, you may need to board your pet. Find out where pet boarding facilities are located.
  • Most boarding kennels, veterinarians and animal shelters will need your pet's medical records to make sure all vaccinations are current.
  • If you have no alternative but to leave your pet at home, there are some precautions you must take, but remember that leaving your pet at home alone can place your animal in great danger.

Build a Kit

To assemble your kit store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag.

A basic emergency supply kit could include the following recommended items:

  • Water (one gallon per person per day for at least three days, for drinking and sanitation)
  • Food (at least a three-day supply of non-perishable food)
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle (to signal for help)
  • Dust mask (to help filter contaminated air)
  • Plastic sheeting and duct tape (to shelter in place)
  • Moist towelettes, garbage bags and plastic ties (for personal sanitation)
  • Wrench or pliers (to turn off utilities)
  • Manual can opener (for food)
  • Local maps
  • Cell phone with chargers and a backup battery

Include basic survival items and items to keep your pet happy and comfortable. Start with this list or download Preparing Makes Sense for Pet Owners-Emergency Preparedness Pet Kit List (PDF)  to find out exactly what items your pet needs to be Ready.

Your pet kit should include:

  • Food (at least a three day supply in an airtight, waterproof container)
  • Water (at least three days of water specifically for your pets)
  • Medicines
  • Medical records, proof of vaccinations, registration and adoption documents (talk to your veterinarian about microchipping)
  • First aid kit (cotton bandage rolls, bandage tape and scissors, antibiotic ointment, flea and tick prevention, latex gloves, isopropyl alcohol, saline solution and a pet first aid reference book)
  • Collar or harness with ID tag, rabies tag and a leash
  • Crate or pet carrier (a sturdy, safe crate or carrier large enough for your pet to stand, turn around and lie down)
  • Sanitation needs (litter box and litter, newspapers, paper towels, plastic trash bags and household chlorine bleach)
  • A picture of you and your pet together to prove ownership (add species, breed, age, sex, color and distinguishing characteristics)
  • Familiar items (treats, toys and bedding can help reduce stress for your pet)

Being safe and prepared is not only a good idea, but a safe one.

*Source: ready.gov

Fire Safety at Your Campsite

6/23/2020 (Permalink)

Campfire Learn and practice proper campfire safety

With summer upon us and loads of people wanting to get out of their houses amid the coronavirus, camping and the good ole outdoors has taken famously with the public. SERVPRO of Pewaukee & Sussex would like to remind you of some basics when it comes to maintaining and extinguishing your campfire at your campsite. It is your responsibility to maintain and extinguish it to prevent wildfires.

  1. Never cut whole trees or branches, dead or alive. Live materials won’t burn and dead standing trees are often homes for birds and other wildlife.
  2. Once you have a strong fire going, add larger pieces of dry wood to keep it burning steadily.
  3. Don’t burn dangerous things like aerosol cans, pressurized containers, glass or aluminum cans. They could explode, shatter and/or create harmful fumes or dust.
  4. Keep your fire to a manageable size.
  5. Never leave your campfire unattended.
  6. Allow the wood to burn completely to ash.
  7. Pour lots of water on the fire. Drown ALL embers, not just the red ones. Pour until hissing sound stops.
  8. If you do not have water, stir dirt or sand into the embers with a shovel to bury the fire.
  9. With your shovel, scrape any remaining sticks and logs to remove any embers. Make sure that no embers are exposed and still smoldering.
  10. Continue adding water, dirt or sand and stirring with a shovel until all material is cool.
  11. If it’s too hot to touch, it’s too hot to leave

Keeping these steps and reminders in mind will not only keep you safe, but keep the campground or nature area you are visiting safe as well!

*Source: smokeybear.com

IICRC Certified Firm

6/16/2020 (Permalink)

IICRC We are IICRC Certified

SERVPRO of Pewaukee & Sussex is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Pewaukee & Sussex

SERVPRO of Pewaukee & Sussex specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What Type of Equipment is Used to Detect Moisture in my Pewaukee Home

6/16/2020 (Permalink)

Moisture Meter Moisture Meter

Once a water damage hits your home or commercial property, our crew will come out to evaluate the damage. Water damage restoration requires the use of certain equipment. This may include detection devices, extraction equipment, air moving and dehumidification equipment, as well as safety equipment. Simply having access to the right equipment is only part of the process.

Scoping involves locating the areas of the structure into which water has intruded and defining the extent to which structure and contents have absorbed moisture beyond normal moisture levels. Various devices allow a water damage restoration professional to track moisture within a structure. These devices include the following:

  • Moisture sensors
  • Thermal imaging cameras 
  • Moisture meters 
  • Thermo-hygrometers

Moisture Sensors

The moisture sensor is used to detect moisture in carpets and padding. The moisture sensor has sharp probes that penetrate through carpets and pad to determine if water has migrated on the subfloor underneath.

Thermal Imaging Camera

Thermal imaging cameras (also called infrared cameras) are utilized for inspecting and monitoring moisture in building materials.  They can show how water traveled throughout a structure, and many times they can indicate moisture that otherwise may have never been discovered. At the end of the project, they provide excellent documentation or proof that drying was successfully completed. Technically, thermal cameras do not display moisture images, but rather infrared images. 

Moisture Meters 

Moisture meters are utilized to measure the actual moisture content or level of various materials. Some meters are calibrated to measure specific materials; for example, a moisture meter calibrated for drywall will not accurately read moisture content in wood materials. Some meters are adjustable for different types of materials, such as a meter that can be adjusted for both wood and drywall. There are penetrating and non- penetrating moisture meters. 

Thermo-Hygrometers

A thermo-hygrometer (sometimes referred to as hygrometers) measures the relative humidity and temperature of air masses. Some thermo-hygrometers also give the restorer the humidity ratio, vapor pressure, and dew point.

If you have a water damage, call SERVPRO of Pewaukee & Sussex. We are always open and always ready to help!

262.696.6336

What Equipment is used to Extract Water from my Pewaukee or Sussex Home After a Flood?

6/16/2020 (Permalink)

Carpet Wand Carpet Wand extracting water cause by a flood in a Pewaukee residence.

Water Damage Caused by Flooding

Once your home or commercial property gets water damage due to flooding, our crew will come out to access the damage. We will need to extract the water from your property because extraction is a critical step to removing moisture from a structure. The more excess water restorers remove with extraction equipment, the less time they will spend to evaporate and dehumidify the remaining moisture with drying equipment. Various types of extraction tools are used to remove water from flooring. These are:

  • extraction units
  • light wands
  • deep extraction tools
  • submersible pumps


Extraction Units

Extractors can be portable units or large truck-mounted units. 

A portable extractor is extremely flexible since it can be taken into almost any area of the structure. They do require electricity to operate, so power will have to be provided from the facility or a generator.


Truck-mounted extractors offer a more powerful vacuum compared to portables. They run off the work vehicle’s fuel, so no on-site power is needed

Light Wands

Light wands or “carpet wands” are used for water extraction. The light wand is appropriate for the initial water removal and extracting water from glue-down carpet. It is also effective in removing residual water on the surface of carpets after a stationary tool has been used. When the pad is being removed, the light wand is appropriate since you are not trying to remove all the water from the pad.

Deep Extraction Tools

There are various types of deep extraction tools that can be attached to an extractor.


Self-propelled extraction tools are powered by an independent motor that moves the unit over carpet at a consistent rate. These devices compress carpet and pad, squeeze out water, and remove water through the vacuum system of an extractor.

Stationary tools are able to extract water from carpet and pad using only the weight of the water damage restoration professional standing upon the device. A vacuum system is attached to the device, pulling water through a series of tiny holes in the base of the unit. Stationary tools are available in various sizes.

If you have water damage due to a flood in your Pewaukee or Sussex home, call SERVPRO of Pewaukee & Sussex.

262.696.6336.

Storm Damage at your Pewaukee or Sussex Property

6/8/2020 (Permalink)

Hurricane Cristobal Projected landfall path for Hurricane Cristobal

Tropical Storm Cristobal

Tropical Storm Cristobal is expected to track into Wisconsin on Tuesday, bringing heavy rains and gusting winds. Only three tropical systems are known to have found their way into Wisconsin, so this is a very unique event. The expected path appears to have Cristobal tracking into the state from southwest to northeast. That could mean areas could get 1 to 2 inches of rain with the possibility of localized flooding. There's also the potential of severe weather on Wednesday, which could mean tornadoes in the area. 

SERVPRO of Pewaukee & Sussex has years of experience in mitigating water damages. If your Pewaukee, Wisconsin and surrounding area's home encounters a water damage due to the upcoming storm, please do not hesitate to call us. 

SERVPRO of Pewaukee & Sussex 262.696.6336.

Drying out your Sussex or Pewaukee Commercial Property

6/2/2020 (Permalink)

Drying of a commercial property. Specialty drying equipment used at commercial property.

At some point every commercial property has not had a water damage whether it is a busted pipe, a toilet overflowing, etc.  Once you get the main source of water shut off, you have to have experts come and dry the affected area and fast! 

You are definitely going to want professionals to handle this type of job. SERVPRO of Pewaukee & Sussex has the staff, equipment and knowledge you need to help solve your problem and fast. Drying out your commercial property and the contents within and doing so quickly is essential. 

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

If you have had a water damage at your commercial property, give SERVPRO of Pewaukee & Sussex a call today at 262.696.6336. We have a highly trained staff that are ready to go 24/7/365!

Certified: SERVPRO Cleaned – a defensive cleaning program

6/2/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Pewaukee & Sussex today at  262.696.6336 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Water Damage? We Can Dry It.

5/27/2020 (Permalink)

Intricate Specialty Drying Intricate Specialty Drying

We Can Dry It

A sprinkler head in a local gym had busted due to cold weather in Sussex, Wisconsin. Due to the nature of the water damage and the facility that it occurred in, intricate specialty drying was set up and used in order to dry the affected materials in a timely manner to minimize any additional disruption to business. The photo shows the tubing drying system SERVPRO of Pewaukee and Sussex used to dry the affected areas under & around a custom-built raised floor. It doesn't matter what it is that needs to be dried, SERVPRO of Pewaukee and Sussex can dry it. In this case, drying was much more cost effective and saved them time as well as money versus having to replace the affected materials.

If you have a water damage at your commercial or residential property, give SERVPRO of Pewaukee and Sussex a call today at 262.696.6336.

As Businesses Reopen, Protect Yourself.

5/27/2020 (Permalink)

Protect yourself against Covid- 19. Protect yourself against Covid- 19.

We are all well aware of Covid-19 and all the devastation it has caused. Recently, states are beginning to open up, and in the Pewaukee, Wisconsin area, that news holds true. So what if you aren't comfortable yet to go back to work? What if you are still a little scared? You can ease some of this worry by making sure to protect yourself.

CDC Recommendations 

The CDC Recommends several precautions you can do for yourself:

  • Social Distance. Try and maintain at least 6 feet apart from everyone. Will this may be hard at work, try to adhere to it. 
  • Wash your hands! And regularly with warm water and soap for at least 20 seconds. 
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Cover your mouth and nose with a cloth face cover
  • Cover coughs and sneezes
  • Clean high touch/ traffic areas and surfaces regularly.

Here at SERVPRO of Pewaukee & Sussex, we hope you remain healthy and safe. 

Sump Pump Failures in Pewaukee

5/22/2020 (Permalink)

Sump Pump Sump Pump located in a homeowner's basement

Sump Pump Basics

A sump pump is a pump used to remove water that has accumulated in a water-collecting sump basin, commonly found in the basements of homes. The water may enter via the perimeter drains of a basement waterproofing system, funneling into the basin or because of rain or natural ground water, if the basement is below the water table level.

Sump pumps are used where basement flooding happens regularly and to solve dampness where the water table is above the foundation of a home. Sump pumps send water away from a house to any place where it is no longer problematic, such as a municipal storm drain or a dry well. 

Why do Sump Pumps fail?

  • Sump Pump is having to constantly run
  • You have an overworked Sump Pump
  • Sump Pump loses power
  • Clogged Sump Pump
  • Clogged discharge lines
  • Your Sump Pump is Defective
  • It was installed incorrectly 
  • Lack of Maintenance 

What happens if my Sump Pump fails and causes damage?

If you your sump pump does fail and floods your basement causing water damage, then give us a call! SERVPRO of Pewaukee & Sussex is available 24 hours a day for water emergencies, large or small. 262.696.6336.

Flooded Basements in Pewaukee/ Waukesha/ Sussex Area

5/22/2020 (Permalink)

Equipment set up to dry basement This Pewaukee home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Pewaukee or Sussex basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 262.696.6336.

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Pewaukee & Sussex and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 262.696.6336

Water Damage Statistics

5/20/2020 (Permalink)

Water Damage on Studs Here is an example of Water Damage

Water problems are a nightmare for homeowners, especially when those problems then lead to significant flooding. Flooding, plumbing leaks, and water damage can happen at any time. Due to this, your valuables, textiles, and furnishings can be be damaged. Basements and lower levels of a home  are especially susceptible to this type of damage.

Numerical Water Damage Statistics 

98% of basements in the US will experience some type of water damage during their lifespans.

37% of US homeowners have suffered loses from water damage 

14,000 Americans have some type of water damage emergency at home or work EACH DAY. 

2.5 Billion is the annual cost to insurance companies from water damage and mold in the US. 

6,965 is the average cost of a residential water damage insurance claim

Have a Water Damage?

As water damage specialists, we have the experience, expertise, and training to help get your property dried quickly and thoroughly.

Call SERVPRO of Pewaukee & Sussex at 262.696.6336.

Mold Remediation

5/7/2020 (Permalink)

Mold Present in Attic Mold Present in Attic

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level.This is why you should call SERVPRO of Pewaukee & Sussex. 

Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 262.696.6336

Volunteer Week 2020

5/1/2020 (Permalink)

Cleaning Fire Truck One of our crew disinfecting the firetruck.

Coming Together


We love Volunteer week.  It is all about showing appreciation for volunteerism. Given the uncertain times we are currently facing, volunteering could not be more important to our community. It's such a sight to behold seeing how all of America has come together.

Here at SERVPRO of Pewaukee & Sussex, we really wanted to volunteer last year by giving back to some of our local first responders. The country is so grateful for everything they are doing and have been doing during the Covid-19 Pandemic. We got the opportunity to do this by being able to disinfect three of our local fire stations, a police station and their emergency vehicles. What better way to show your appreciation by helping to keep them safe.

We are proud to be able to give back to those who give most! Thanks for all you do Pewaukee & Sussex first responders!

SERVPRO of Pewaukee & Sussex is always #HeretoHelp

We are Cleaning Experts

4/20/2020 (Permalink)

Here to Help - image of technician and customer We are always Here to Help. We remain OPEN as our employees and services are essential!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today SERVPRO of Pewaukee & Sussex. 262.696.6336. 

What is Biohazard Cleanup?

1/14/2020 (Permalink)

Police Tape Crime Scene and Biohazard Cleanup

Biohazard cleanup, put simply, is  the cleaning, sanitation, and deodorizing of areas where a traumatic events such as an accident, injury or death has occurred. Usually this means dealing with blood, human or animal remains, chemical spills, and more. This also includes cleaning up after a crime scene, since it is up to the property owner to find biohazard cleaning services. Keep in mind that a professional cleanup team can only begin after the police have gathered enough evidence related to the incident.

Does Biohazard Cleanup Require Certification?

There is no “Biohazard Technician” certification, however, OSHA does require technicians to properly wear personal protective equipment (PPE) when dealing with bloodborne pathogens. PPE helps ensure the safety of our workers. This equipment helps prevent hazardous material from contacting the body through the skin, eyes, mouth, nose or any other area. Although PPE varies from job to job, it should always include gloves, a hazardous material body-suit, and a respirator.

Our Biohazard Cleanup Process

  • First, our remediation crew identifies the affected areas and determines the scope of the work. Once the plan is agreed upon, the remediation begins as quickly as possible.
  • Technicians always put the focus on both their safety and that of other individuals at the cleanup site.
  • Next, they remove all potentially infectious materials from the site.
  • Hazardous medical waste, such as: bodily fluids, or items that contain potential health hazards, are handled following OSHA regulations. We then send them to a licensed Medical Incinerator. 
  • We remove porous materials like fabric and carpeting following both industry and state regulations.
  • Non-hazardous materials are decontaminated if they are salvageable.
  • After the cleanup and sanitization, we thoroughly deodorize the affected areas.
  • Removing contaminated materials, then cleaning and sanitizing is usually enough to control odors.However, in rare cases, the crew will use hydroxyls or ozone to ensure the odor is eliminated.

Check Your Smoke Detector

1/14/2020 (Permalink)

Firefighter fighting fire The importance of checking your smoke detector

Everyone hears how important a working smoke detector is, but few take the time to make sure theirs is working properly. Me personally I grew up a firefighter's son so you betcha we had our smoke alarms regularly checked and we even had fire drills in our house so we know where to go and meet if something unfortunate did occur. 

You like the majority of people out there who take this small white circle on their ceiling for granted, but it has saved countless numbers of lives. I remember when I was a tween and eating breakfast one morning that I smelled something funny coming from the basement and as I turned the corner I saw a huge amount of smoke. Simultaneously as I saw this smoke our smoke detector went off and we all went outside. Luckily for us, the fire was contained inside our heater. Since this day I have never taken for granted this small circle on my ceiling, as I will always remember the fright I felt as I saw the smoke and how this beeping perhaps saved our family.

5 Tips to Stop Frozen Pipes

1/14/2020 (Permalink)

Maze of Pipes Don't Let Your Pipes Freeze On You This Winter

The cold weather is about to begin and it is not all fun and games as our kids like us to believe.Your houseful of pipes are definitely not looking forward to the winter season.  SERVPRO of Pewaukee & Sussex have handled a countless number of broken and busted pipes from the freezing weather every year. Trust us, you are not alone, every year, over 250,000 properties suffer water damage from frozen pipes that burst (Federal Emergency Management Association). SERVPRO of Pewaukee & Sussex are sharing these tips to prevent frozen pipes that may lead to water damage.

Preventing Pipes from Freezing in Wisconsin (Easier Than You Think):

  1. Take a peak in the attic and basement especially near exterior walls and see if the pipes are insulated.
  2. Wrap uninsulated pipes with pipe insulation, you can pick this up at every hardware store
  3. If your Attic and Basement are poorly insulated, take a gander to the hardware store and get some insulation to keep the inside of your house a bit warmer. This tip also saves you money on your energy bill.
  4. Every few days turn on those faucets, even if you do not use them just to keep the water moving through the pipes
  5. Probably one of the big culprits is the outside hose. Make sure to turn off the water to the outside as this will always be the most likely to freeze.

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